VITA: Volunteer Income Tax Assistance

The Volunteer Income Tax Assistance (VITA) program offers FREE tax help to taxpayers who need assistance. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified taxpayers. Don't pay for filing, loans, or a rapid refund. 

You may be eligible for:
  • Earned Income Tax Credit (EITC) up to $3,584 per child
  • Child Tax Credit up to $2,000 per child
Qualified taxpayers can include, but is not limited to:
  • Low- to moderate-income households
  • Individuals with disabilities
  • Individuals with limited English
  • Individuals living in the surrounding rural communities

2022 VITA sites announced!

Qualified taxpayers can choose from the following sites to have their income tax returns prepared this VITA season.
  • United Way of North Central Florida
  • Buchholz High School
  • Porters Community Center
  • City of Waldo
  • Tri-County Community Resource Center
  • Dowling Park

For site dates and times or to schedule your VITA appointment, contact 211.

Make an appointment with 211!

Starting mid-January, contact 211 for an appointment to have an IRS-certified volunteer prepare and file your taxes at one of our VITA sites. Simply dial 2-1-1 or (352) 332-4636 to make an appointment.
Or you can prepare your taxes at home with

What should I bring to my appointment?

Please click here to check what you need to bring for your VITA appointment.

Interested in Becoming a Volunteer?

Learn to prepare taxes and make a difference in your community at the same time. How can you make a difference? By simply volunteering to help your community by preparing taxes free of charge with the Volunteer Income Tax Assistance (VITA) program.
Submit your application now by using the VITA/TCE Volunteer and Partner Sign Up and you will be one step closer to becoming a VITA tax volunteer. Applicant's information will be forwarded to the appropriate IRS office.
Certification in limited tax law is necessary, but training will be provided.
For more information, email

2020 Tax Year Results:

  • Refunded $2,398,599 to the community and saved taxpayers $539,490 in paid fees for a total impact of $3,948,656.
  • Taxpayers were refunded $490,594 through the Earned Income Tax Credit (EITC).
  • Taxpayers were refunding $488,717 through Child Tax Credits (CTC).

Starting in mid-January, dial 2-1-1 for a drop-off appointment to have an IRS-certified volunteer prepare and file your taxes.